1. Introduction

We use cookies, as most websites do, in order to facilitate and improve your access to and browsing the website www.ketazo.com , to obtain certain information about it, and to promote personalised advertisements. This policy ("policy") explains how the site www.ketazo.com (hereinafter the "website") uses cookies, to provide you with clear and detailed information about the choices you have in controlling what happens when access the website. This policy is an integral and essential part of the Personal Data Protection Policy and complies with the relevant national and European laws and regulations on the protection of personal data in electronic communications. If you have any further questions, please contact us at info@ketazo.com.

2. What is a Cookie

Cookies, pixel tags and similar technologies (collectively ‘cookies’) are files containing small amounts of information which are downloaded to any internet enabled device – such as your computer, smartphone or tablet – when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies do lots of different and useful jobs, such as remembering your preferences, generally improving your online experience, and helping us to offer you the best product and services.

There are many types of cookies. They all work in the same way but have minor differences. For a detailed list of cookies used on our website, please refer to the relevant section below.

The use of Cookies and similar technologies have long been common and are especially important for providing many electronic services. The use of such technologies is not prohibited by law but requires users to be informed and be able to make them a choice about which cookies they consent to accept.

3. What purpose do we use cookies for?

We use cookies to make our website easier to use, to deliver a personalised experience on our websites, and to better tailor our products, services to your interests and needs. Cookies are used to help speed up your future activities and your experience on www.ketazo.com.

We also insert cookies in emails and newsletters to improve our content and advertising.

Lastly, we use cookies to compile anonymous, aggregated statistics that allow us to understand how people use our websites and to help us improve their structure and content and also help us measure the effectiveness of advertising campaigns on our and third party websites.

More detailed information about the types of cookies we use and for what purposes, can be found in the relevant section below.

4. Types of cookies

4.1 Duration: In terms of duration, we may use two different types of cookies on our websites:

Persistent Cookies These cookies remain on your device for much longer or until you manually delete them (how long the cookie remains on your device will depend on the duration or “lifetime” of the specific cookie, as well as your browser settings, as stated below). Persistent Cookies can be used for a variety of purposes, including saving preferences and user options when using the site. They remain stored in your terminal equipment until they reach their set expiration date, unless deleted by the user before that time.

Session Cookies. These cookies are temporary cookies that remain on your device until you leave our websites; They can be used for a variety of purposes, such as “remembering” what the user has put in the shopping cart during use of the website.

4.2 First and third-party Cookies

Whether a Cookie is "first-party" or "third party" is determined by the site or domain that places the Cookie. The first party Cookies are determined by the website visited by the user, it’s the site displayed in the URL window: e.g. cookies set by Website www.ketazo.com. In some cases, we may collaborate with third parties to provide services on our website. Third party advertisers and other businesses may use their own Cookies to collect information about your activities on the website and/or the advertisements you have chosen. This information can be used by them to provide advertisements that they believe can probably be of interest to you, based on the content you have visited. Third party advertisers may also use this information to measure the effectiveness of their advertisements.

5. Cookie Consent

Some Cookies are absolutely necessary for the proper functioning of the website and do not require the consent of the user, such as those that ensure that the content of a page is loaded quickly and efficiently. Other Cookies are still reasonably necessary or important but are not absolutely necessary and therefore require the consent of the user. The user's consent is collected through different techniques.

You can control the installation of cookies on our behalf and choose which ones to use from the cookie icon available on all pages of the website. Clicking on the icon will enable a pop up window allowing you to manage the cookies used. The website's cookies are :

i. Essential Cookies/Necessary Cookies (Essential Group)

ii. Functional Cookies (Functionality Group)

iii. Cookies for Traffic Statistics (Analytics Group)

iv. Advertising cookies (Advertising Group)

Selecting one of these categories of Cookies will provide detailed information about the function of the cookies.

However please note that disabling tracking cookies does not necessarily mean that you will receive less advertising. It just means that the advertising you receive will not be tailored to your interests. Please note that you cannot disable the necessary cookies.

6. How to control cookies in your browser

You can set your browser setting to refuse to accept cookies as well as delete cookies already installed on your computer:

a. Internet Explorer - https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies.

b. Firefox - https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox.

c. Chrome - https://support.google.com/chrome/answer/95647?hl=en.

d. Safari - https://support.apple.com/en-us/HT201265.

e. Opera - http://help.opera.com/Windows/10.20/en/cookies.html.

7. Consent withdrawal

Your consent to the use of the Cookies can be withdrawn at any time through the cookies icon but be advised that such withdrawal may have an impact on the functionality of the website.

8. Cookies we use

Our website uses the following types of Cookies:

A. Necessary Cookies

These cookies are necessary for the proper functioning of the site and cannot be deactivated in our systems. They are used to enable users to browse through our webpages and use our website’s functionality, as signing in secured pages, create user accounts, access registration forms, create wish lists, make, or receive offers etc. They are also used to keep our website secured. That is why do not ask for your consent to install these cookies. The necessary Cookies that we may use on our website are the following:

B. Performance Cookies (Analytics). Performance cookies, which are sometimes called analysis cookies, collect information concerning the use of the website and allow us to improve the way it works. For example, performance cookies show us which are the most frequently visited pages on our website and allow us to see the overall models of use on the site, and to record any difficulties you encounter with the Website. Google Analytics: Google Analytics is a web analytics service provided by Google, Inc. ("Google") that uses "cookies", which are text files placed on your computer, to help our Website analyze how users use the site. The information generated by the cookie about your use of the Website will normally be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will shorten the IP address in EU Member States or other countries of the European Economic Area. Only in exceptional cases, the full IP address is sent to a Google server in the US and shortened there. On behalf of the Website provider Google will use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity for Website operators and providing other services relating to Website activity and internet usage to the Website provider.

Important note : In July 2020 the Court of Justice of the European Union (CJEU) invalidated the EU-US Privacy Shield Framework, the mechanism through which companies could transfer personal information or data to the United States in compliance with the General Data Protection Regulation (GDPR). Until this decision from the CJEU, data transfers within Google Analytics were based on this Framework. After the decision, data transfers are based on Standard Contractual Clauses provided by Google (article 46 GDPR) and, auxiliary, on your explicit consent, according to the terms set by article 49.1a GDPR, in the absence of an adequacy decision. Data subjects should be aware that their data may be used for profiling by Google and be transferred to the US and a competent public or security authority may be granted access to them.

The performance Cookies that we may use on our website are the following and to use them we need your consent:

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do so, you may not be able to use the full functionality of this Website. Furthermore, you can prevent the acquisition of data collected by cookies and relating to your use of the Website (including your IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout. Please note that on this Website, Google Analytics code is supplemented by "anonymizeIp". This allows to process IP addresses in a shortened form to exclude direct reference to a specific person. For more information provided by Google: https://support.google.com/analytics/answer/6004245?hl=el.

For any information about our cookies policy, please contact us at legal@ketazo.com